Safety is our top priority and determines the locations we use, the activities we lead, and the staff we hire. We are guided by international best-practice standards.
Every site has a risk assessment that includes terrain, weather, activity considerations unique to the site, and evacuation procedures.
Risk assessments are completed for all activities. This includes potential hazards related to the environment, group management and equipment. Students wear appropriate safety equipment (helmets, life jackets and harnesses) where necessary and are monitored for good health and hydration. Activity lesson plans support the risk assessments, detailing how a specific activity is taught.
All Dragonfly leaders are experienced, qualified outdoor professionals. They have first aid training and activity-specific training and certifications (rock climbing, kayaking, etc.). Activities and courses are staffed with excellent ratios of instructors to participants.
Dragonfly staff members undertake extensive in-house training to review site information, activity instruction, group management, and emergency protocols.
Dragonfly offers pre-program preparedness meetings, pre-activity safety talks, and participant skills assessments to ensure that students are physically and mentally prepared for all activities. We accommodate varying skill levels and are always prepared to modify programs to meet students’ needs and abilities.
Our bad weather plans consider locations and options and may result in alternative activities or evacuation to a different site. The best approach to bad weather alternatives comes from local knowledge and, because we do not outsource any program logistics, Dragonfly has the ability to respond to unforeseen changes quickly and safely.
Course documentation supports good safety. Leaders complete course evaluations and submit an incident report in the event of an accident. Incidents are reviewed to assess the need for changes in our safety procedures.